Privacy Policy

We collect information in a few different ways depending on how you use Thriving Mom Club. Some of that information comes directly from you, and some is collected automatically when you visit or interact with the site.

We do not store your full payment card number on our servers. Payment card processing is handled by Stripe.

We use personal information to operate Thriving Mom Club in a way that feels useful, secure, and supportive.

• Provide the public website, member portal, coaching resources, and community features.
• Create and manage accounts, memberships, login access, and subscription records.
• Process purchases, renewals, cancellations, billing support, and related customer service.
• Send transactional emails such as confirmations, receipts, password resets, and member onboarding messages.
• Send webinar updates, requested resources, newsletters, and marketing emails where you have opted in or where otherwise permitted by law.
• Personalize and improve the site, portal experience, content organization, and member support.
• Understand how visitors use the site and how marketing performs, if optional consent is provided.
• Detect, investigate, and help prevent fraud, abuse, unauthorized access, and other security issues.
• Comply with legal obligations and resolve disputes when needed.

We use cookies and similar technologies to keep the website functioning, remember your settings, and measure how the site is performing.

• Necessary cookies help with core functions such as authentication, session handling, and saving your cookie preferences.
• Analytics cookies help us understand traffic and site usage. In our current setup, analytics tools only load when you opt in to analytics cookies.
• Marketing cookies help us measure advertising performance and audience engagement. These tools only load when you opt in to marketing cookies.

You can update your cookie choices at any time through the Cookie Preferences control in the site footer.

We work with trusted third-party providers to run the website, manage memberships, process payments, send emails, and understand site performance.

These providers operate under their own terms and privacy practices. We encourage you to review those policies if you want more detail about how they handle information on our behalf.

We do not sell your personal information for cash. We may share information in limited ways, including:

• With service providers that help us run the website, process payments, send emails, host data, or support business operations.
• With other members to the extent you choose to post or share content in community or member areas that are visible to others.
• With analytics or advertising partners when you choose to allow optional analytics or marketing cookies.
• When required to comply with law, protect rights or safety, or respond to valid legal requests.
• In connection with a business transition such as a merger, acquisition, reorganization, or sale of assets, subject to applicable legal requirements.

We keep personal information for as long as it is reasonably needed to run Thriving Mom Club, provide services, maintain records, resolve disputes, or meet legal, tax, accounting, and security obligations.

• Account and membership records are generally retained while your account is active and for a reasonable period afterward.
• Email and lead-capture records may be retained until you unsubscribe, request deletion, or the information is no longer useful for the purpose collected.
• Community and portal content may remain available inside the service unless deleted by you, removed by us, or retained in backups for a limited period.
• Some information may be retained longer when required for legal compliance, fraud prevention, or financial recordkeeping.

Depending on where you live, you may have rights relating to your personal information. We aim to honor reasonable privacy requests consistent with applicable law.

• Opt out of marketing emails by using the unsubscribe link in those messages.
• Update or correct account information where available, or contact us for help.
• Ask about access to, deletion of, or limits on certain uses of your personal information.
• Withdraw consent for optional analytics or marketing cookies through Cookie Preferences.
• Request support for account closure where applicable.

To make a privacy request, email hello@thrivingmomclub.com.

Thriving Mom Club is intended for adults and is not directed to children under 18. We do not knowingly collect personal information directly from children under 18 through the website or member platform. If you believe a child has provided personal information to us, please contact us so we can review and address the issue.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, or alteration. Those measures include access controls, hosted infrastructure, and payment processing through third-party providers built for secure online transactions.

Even so, no website, platform, or internet transmission can be guaranteed 100% secure. We encourage you to use a strong password, protect your login credentials, and contact us if you suspect unauthorized activity on your account.

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. When we make material updates, we will revise the effective date on this page and may also provide additional notice where appropriate.

If you have a privacy question, want to make a request, or need help understanding this policy, please contact us.